Privacy and limitations

What we store

This app has no accounts and no database. Your conversation with the assistant is kept only in your own browser so you can come back to it. Nothing is sent to us, and no one at Newport Support Network CIC can read it.

Use “Clear” on the assistant page to delete the conversation from this device at any time. Clearing your browser data removes it too.

What the assistant cannot do

• It is software, not a person, and not an emergency service.
• It cannot diagnose anything medical or give mental health support.
• It cannot confirm that you are eligible for a service.
• It cannot make a referral, book a slot, or pass a message to a support worker.

Please avoid typing medical details, National Insurance numbers or other personal identifiers into the assistant.

Accessibility

This app is built to work with a keyboard, with screen readers and at larger text sizes. If anything is hard to use, email feednewport@gmail.com and we will fix it.

Service information

Details were last checked on 1 September 2026. Opening times can change at short notice, particularly around bank holidays.